Do inmates get visits?

Yes. All visits are by video monitors that are located in the public onsite visiting area of the jail and in each housing unit. Jail visits are no longer scheduled by the jail visiting staff. All visits are handled by Securus.

What is Securus?

Securus is an outside company that facilitates visitation for many correctional institutions in the U.S.
Visitors will need to set up an account with Securus in order to schedule a visit.

How do I set up an account on Securus?

This can be done by going online to the Securus website or by coming into the jail visiting area and using the Securus kiosk in the visiting waiting room.

You will need a state issued driver’s license or ID to complete the registration.

When do I need to arrive for a scheduled visit?

The visitor will arrive at the jail at the pre-arranged time and go to the visiting desk for further instructions.

How many times can an inmate receive a free visit?

Inmates may have two free 25-minute visits per week at the jail. Free on-site visits start over each Monday.

What do I need to bring for my visit?

All visitors, except those under the age of 16, must show photo identification including their date of birth, current address, and signature. A warrants check will be done on all visitors.

How many people can visit an inmate at one time?

A maximum of three persons may visit at one time. This will count as one visitation period.

How old must I be to visit an inmate?

Visitors age 12 to 17 must be accompanied by a family member 21 years of age or older, unless the visitor is a spouse.
A spouse under the age of 18 must show a marriage license and photo identification to be admitted for a visit.

What are the rules regarding children visiting the jail?

Children under the age of 12 may only visit inside the jail during the first seven days of each month. Children must be acompanied by an adult. A total of only three visitors in any combination of adults and children may visit at one time.

Children must be controlled while visiting at the jail or the visit will be terminated. Children may not be left unattended in the public lobby or on jail grounds. Limitations on which days and how many children can visit only apply to visits at the jail.

What is the dress code for visitors?

The Utah County Jail has a dress code requiring visitors to dress modestly, for both jail and online visits.
Short shorts, mini-skirts, low cut blouses or low cut or sagging pants, bare midriffs, tube tops, spaghetti straps, etc. are not allowed.

What items are restricted during my visit?

Cell phones, cameras, recorders, weapons, knives, lighters, tobacco, purses, food or drink are not allowed in the jail.

What are the rules regarding attorney and clergy visitation?

Attorneys may visit from 9:00 am to 9:00 pm daily except during mealtime and headcount. Clergy may visit from 10:00 am to 9:00 pm daily except during mealtime and headcount. Attorneys and Clergy must bring documentation identifying their position. Attorney and Clergy visits do not count against the two free visits per week allowed to inmates. Attorneys may use the attorney visitation rooms in the visiting lobby. Clergy will be allowed free visits on the on-site video monitors, however, it will be necessary to be cleared by visiting staff.

Attorneys and Clergy are welcome to use the remote online visiting from outside computers and mobile devices, however, the $12.00 fee will apply for each visit (promotional rates may apply).

There will be more detailed printed information available at the jail visiting lobby in case you have questions about the visiting procedures.

What additional rules do I need to be aware of?

All visits will be monitored. Inappropriate behavior from either party is prohibited and may result in termination of the visit and a loss of future visiting privileges.

Visitors who have been booked into the Utah County Jail within the last 2 years are not allowed to visit. Exceptions can be made and must be approved by the jail administration for immediate family members - spouse (with proof of marriage), father, mother, son, daughter, brother or sister. Anyone on probation or parole may not visit.

Inmates have the right to refuse a visitor and may choose to not confirm your requested visit. In this case, the visit will not be accommodated.